Return & Refund Policy

Return eligibility may vary by product category.

MallowMarsh™ Pregnancy Journal

• Eligible for return within 30 days of delivery.
• Item must be returned in its original condition.

MallowMarsh™ Clean Touch Ink Pad

• Eligible for return within 90 days of delivery.
• Item must be returned in its original condition.

Please refer to the product listing at the time of purchase for the most current return eligibility details.

The following items may not be eligible for return:

• Used or damaged products not caused by manufacturing defects.
• Personalized or customized items.
• Products returned outside the applicable return period.

Products purchased through Amazon are subject to Amazon's applicable return and refund policies. Where Amazon's published policy differs from information on this website, Amazon's policy for the specific product listing shall govern the transaction.

If your MallowMarsh™ product arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will work with you to provide a replacement, exchange, or refund where appropriate.

We accept exchanges for eligible products within their applicable return period. Please contact us before sending any product back so we can assist with the exchange process.

Once a returned item is received and inspected, approved refunds will be issued to the original payment method.

Refund processing may take up to 15 business days after the returned item has been received.

Where applicable, return instructions and return shipping labels will be provided after contacting our support team.

Orders may only be canceled before shipment. Once an order has been processed or shipped, standard return procedures will apply.

If you have questions regarding returns, refunds, or exchanges, please contact us through our Contact page.